It is no secret that communication is key to survival for small business. The advantage to small busineses of using a VoIP solution is that the market is very competitive. While there are relatively few companies from which to choose for normal phone service, many VoIP providers will gladly offer VoIP phone service at a very competitive rate and with unlimited long distance.
Is the VoIP System Scalable?
When you are analyzing a new VoIP phone system you need to make sure the solution is scalable. By scalable we mean can you easily add phones and take away phones without incurring extra costs. Hosted VoIP PBX systems are excellent options here because they allow you to do just that. If you purchase a hosted PBX you will be able to cancel and add lines and add and remove VoIP phones easily. While some plans do differ, this is usually a big benefit. This can be more difficult with a premise based system, which may require you to purchases equipment to cope with growth.How is the Systems QOS?
No matter what solution you are evaluating this is a big one. QOS stands for Quality of Service, and all business VoIP solutions need to be put to this test. The main issue here is that not all small business phone systems offer the level of service you want to represent your business. When you are picking a solution, you should test the service first. You can also interview previous customers or look at the company’s testimonials section to make sure they have good reviews. In addition, when you are selecting your service it is important to confirm with the company that they offer a high QOS in your particular area. This is important to keep in mind because some business VoIP providers specialize in certain regions.
Small business is the lifeblood of any healthy economy. Each day around the world countless small companies and home offices are started as entrepreneurs follow their dreams to create better conditions for themselves and their families. This is nothing new, the same scenario has been playing out for centuries and it won’t stop any time soon.